Frequently Asked Questions
Everything you need to know about Herbatint products, shipping, and our commitment to natural beauty.
Are Herbatint hair colors permanent?
Yes, Herbatint is a permanent hair color gel that covers 100% of grey hair. Its unique formula is enriched with 8 organic herbal extracts to protect and nourish your hair during the coloring process.
What is the shipping timeframe for my order?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your products sooner.
Do Herbatint products contain ammonia or parabens?
No, our products are formulated without ammonia, parabens, alcohol, or fragrance. We focus on providing a gentle, odorless coloring experience that is dermatologically tested for sensitive skin.
What is your return policy?
We offer a 30-day return policy for unopened and unused products. If you are not satisfied with your purchase, please contact our support team to initiate a return or exchange.
Can I mix different Herbatint shades?
Absolutely. One of the unique features of Herbatint is that all 36 shades can be mixed to create your own customized hair color. The resealable bottles allow you to save any unused, unmixed product for future applications.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.