Returns & Exchanges

At Herbatint, we want you to be completely satisfied with your natural hair care experience. If you are not happy with your purchase, you may return unopened and unused products within 30 days of delivery for a full refund.

Return Process

• 1.
  Initiate Your Return

  Contact our customer care team with your order number and the reason for your return to receive a Return Authorization.

• 2.
  Pack Securely

  Place the unused items in their original packaging to ensure they are protected during transit back to our warehouse.

• 3.
  Ship the Package

  Affix the provided return label or use a trackable shipping service and drop the package off at your nearest carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.